FAQs

An API (Application Programming Interface) allows your software systems to talk to each other automatically. For example, connecting your website to your CRM so new enquiries appear instantly, or syncing your inventory system with your online shop. It removes manual data entry and reduces errors.

We integrate with CRMs (HubSpot, Salesforce), payment gateways (Stripe, PayPal), accounting tools (Xero, QuickBooks), shipping providers, email platforms, and most SaaS tools that offer an API. If the system has an API, we can connect it.

We use OAuth 2.0 authentication, encrypted API keys stored in environment variables, HTTPS for all data transfer, and rate limiting to prevent abuse. All integrations are tested against OWASP security standards before going live.

REST APIs use fixed endpoints that return predefined data structures, which suits most standard integrations. GraphQL lets clients request exactly the data they need in a single query, which is more efficient for complex or mobile applications. We recommend the approach that fits your data patterns.

We set up automated health checks, error logging, and uptime monitoring. If an endpoint fails or response times spike, we get alerted immediately. We also track usage metrics so you can see how your integrations perform over time.