FAQs

Oversite is a website intelligence plugin that runs inside your WordPress dashboard. It combines analytics, SEO tracking, lead capture, security monitoring, performance metrics, and cookie consent into one tool. Google Analytics only covers traffic data and sends it to Google’s servers. Oversite keeps your data in your own database and connects it to actions: which visitors became leads, which pages rank, which ones load slowly, and what to fix next.

No. Our team handles the installation and configuration. Once it’s set up, you log into your WordPress dashboard and see a single screen with every metric that matters. If you can read a chart and click a button, you can use Oversite. We also send weekly email summaries in plain English so you don’t even need to log in.

Yes. Oversite includes a three-tier cookie consent banner that covers GDPR, PECR, and ePrivacy requirements. You control which scripts fire at each consent level. Every consent decision is logged with a timestamp for audit compliance. Returning visitors can change their preferences through a built-in preference centre without seeing the banner again.

If QASTCO manages your website, marketing, or SEO, Oversite is included at no extra cost. For businesses who want Oversite on their own WordPress site, standalone licences are available with every feature included. No feature gates. No tiered pricing. Contact us for a quote.

The chatbot itself is free. It works in rule-based mode (decision trees, preset answers) at zero cost. If you want AI-powered responses, you connect your own OpenAI API key and pay OpenAI directly for usage. Most small businesses spend under £10/month on API calls. The rule-based chatbot handles the majority of common enquiries without AI.

Each Oversite licence covers one WordPress installation. If you run multiple sites, each one needs its own licence. Managed service clients get Oversite on every site we manage as part of their agreement.

We install and configure Oversite within two working days. Day one covers the plugin installation, cookie consent banner, Google Search Console connection, and security alert thresholds. Day two covers chatbot FAQ import, form setup, and email campaign configuration. By the end of day two, your dashboard shows live data.

No. Oversite is built for performance. The tracking script is under 5KB (smaller than most cookie banners). Data processing happens server-side, not in the visitor’s browser. Oversite also monitors your Core Web Vitals and page speed, so it would flag itself if it ever caused a slowdown.